PRIVACY POLICY

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and disclose your personal information.

Commitment to Data Protection: At GLOBAL EDUCATIONAL EXCHANGE GLOEX IRELAND, we are dedicated to managing your personal information with transparency and security, complying with the obligations established by the General Data Protection Regulation (GDPR) of the European Union and the Law of Data Protection. This policy details our practices regarding the collection, use and disclosure of your personal information.

Consent and Policy Review: By using our website and providing us with your personal information, you consent to the practices described in this Privacy Policy and our Terms and Conditions. We encourage you to periodically review this Privacy Policy when you visit our website or provide us with personal information, to ensure that you are informed about how your information will be used.

1. Data Controller

The controller of your personal data is GLOBAL EDUCATIONAL EXCHANGE GLOEX IRELAND LIMITED, with registered address at Landscape House, Baldonnell Business Park, Dublin 22, D22P3K7. Incorporated in Ireland with company registration number: 746607. For any queries relating to your personal data, you can contact us by telephone 01 9023111 or by email at [email protected].

2. Data Collection

Within the framework of our activities and services offered through gloex.ie, we collect and process the following types of personal data:

• Identification Data: This includes, but is not limited to, first name, last name, and email address. This data is collected when users register, subscribe to our services, or interact with us through contact forms or newsletter subscriptions.
• Browsing Data: We collect technical information such as IP address, browser type, operating system, and details about the user’s visit to our website, including pages visited and actions taken. This data is obtained through the use of cookies and similar technologies, in accordance with our specific cookie policy.
• Data Related to Contracted Services: In the event that users contract services through our website, we will collect additional information necessary for the provision of said services, which may include additional contact details, payment information, and other data relevant to the specific service.

3. Purpose of Treatment

GLOBAL EDUCATIONAL EXCHANGE GLOEX IRELAND LIMITED processes the personal information provided by users for the following purposes:

1. Evaluation of Applications for Programs: We process personal data of applicants to evaluate their suitability for our J-1 visa programs and other educational services.
2. Administration of Programs and Services: We use data for the administrative management of our programs, including enrollment, payment processing, and the provision of related services.
3. Compliance with Regulations and Visa Requirements: We collect personal information necessary to comply with regulations and visa requirements, as well as to cooperate with international sponsoring partners and other relevant entities.
4. Marketing and Promotion: Personal data may be used to inform users about other programs or services offered by GLOBAL EDUCATIONAL EXCHANGE GLOEX IRELAND that may be of interest to them.
5. Emergency Support and Communication: In cases of need, we will share personal information with emergency contacts and international sponsors to ensure the best possible support and care.
6. Website Improvement and Updating: We collect data to improve and update our website, as well as to respond to queries and provide relevant information to users.
7. Protection of Legal Rights: Personal information may be used to protect our legal rights, including compliance with any applicable laws or regulations.

4. Legal Basis for Treatment

The legal basis for the processing of personal data includes the consent of the interested party, compliance with legal obligations, and the legitimate interest of GLOBAL EDUCATIONAL EXCHANGE GLOEX IRELAND, always respecting the fundamental rights and freedoms of the interested parties. Users can withdraw their consent at any time, without affecting the legality of the treatment based on consent prior to its withdrawal.

At any time, users can exercise their rights of access, rectification, cancellation and opposition regarding their personal data. To do this, you can write to [email protected]. If you do not obtain satisfaction in the exercise of your rights, you can file a claim with The Data Protection Commission (DPC). (www.dataprotection.ie).

5. Data Recipients

Within the framework of the provision of our services, GLOBAL EDUCATIONAL EXCHANGE GLOEX IRELAND LIMITED. (GLOEX) shares users’ personal data with third parties necessary to offer our programs and services effectively. This collaboration includes, but is not limited to, entities and IT service providers, international sponsors, emergency contacts, as well as employers and accommodations in the United States and other destinations relevant to our programs.

Data shared is strictly limited to what is necessary for the operation of the applicable program and compliance with legal obligations. GLOEX ensures that all third parties with whom it shares personal data handle this information with the same level of protection and security, in accordance with Irish government regulations, the General Data Protection Regulation (GDPR) and other applicable laws.

All data transfers outside the European Union are carried out respecting appropriate guarantees and in accordance with current legislation on data protection.

6. International transfers

At GLOBAL EDUCATIONAL EXCHANGE GLOEX IRELAND LIMITED, we understand the importance of our clients’ privacy and transparency in the processing of their data. Therefore, we inform you that the personal information collected is used specifically for purposes related to our services as a J-1 Visa agency and in the management of our activities.

Transfers of personal data are made in the context of providing comprehensive support to participants in our programs. This includes sharing information with:

• Emergency Contacts: We share information with emergency contacts designated by participants to ensure their safety and well-being during their participation in the program.
• International Sponsors: We collaborate with international sponsors to facilitate key aspects of the program, including registration, health insurance, medical care, visa application assistance, and support for applying for a social security number in the United States.
• Third Parties: We use third party information necessary to operate J-1 visa programs and comply with associated regulations and requirements. This may include data provided by hosts, accommodation providers, and other J-1 Visa sponsors. We agree not to combine or share this information with unrelated third parties except as required by law or as necessary to provide program services.

7. Data Conservation

• Data of Registered Users: They will be kept for the duration of the contractual relationship and, subsequently, during the periods established to comply with legal obligations and for the formulation, exercise or defense of claims.
• Data for Marketing and Communications: They will be kept until the user withdraws their consent or requests the deletion of their data.

8. User Rights

• Right of Access: You have the right to obtain confirmation as to whether we are processing your personal data and, if so, to access your specific data and receive additional information about the processing, including the source of the data and the recipients of any communication. realized or planned (Art. 15 GDPR).
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to request its correction or supplementation (Art. 16 GDPR).
• Right to Deletion (“Right to be Forgotten”): You can request the deletion of your personal data in various circumstances, such as when the data is no longer necessary for the purposes collected or if you withdraw your consent (Art. 17 GDPR).
• Right to Limitation of Processing: You have the right to request the limitation of the processing of your personal data in certain circumstances, such as when you dispute its accuracy (Art. 18 GDPR).
• Right to Data Portability: In situations of automated processing, you have the right to receive your personal data in a structured and commonly used format, and to transmit it to another controller (Art. 20 GDPR).
• Right to Object: You can object to the processing of your personal data, especially for direct marketing purposes (Art. 21 GDPR).
• Right not to be subject to automated decisions, including profiling: You have the right not to be subject to a decision based solely on automated processing of your data, including profiling, except in cases permitted by law (Art. 22 GDPR).

To exercise any of these rights, please send a written communication to GLOBAL EDUCATIONAL EXCHANGE GLOEX IRELAND LIMITED at Landscape House, Baldonnell Business Park, Dublin 22, D22P3K7, or email [email protected], including:

• Name and surname, identification document to verify your identity. In case of representation, identification of the representative and document accrediting said representation.
• Request with specific reasons for the request or information you want to access.
• Address for notification purposes.
• Date and signature of the applicant.
• Any document that proves the request made.

9. Secrecy and Security of Personal Data

GLOEX is firmly committed to guaranteeing the protection and security of its users’ personal data. To this end, we have adopted the following technical and organizational measures, in accordance with the level of risk associated with the data collected:

• SSL Certificate (Secure Socket Layer): Our website uses an SSL certificate, which ensures that the transmission of personal data between the server and the user is carried out in a secure and confidential manner. This implies that any exchange of information is encrypted, thus protecting the data from possible interceptions or improper access.
• Access Control and Confidentiality: We limit access to personal data to those employees and third parties who need to know it to carry out their work. In addition, all our employees and collaborators are subject to confidentiality obligations and have been instructed in the importance of protecting personal data.
• Management of Security Incidents: If a violation of the security of personal data is detected that may represent a high risk for the rights and freedoms of individuals, GLOEX undertakes to communicate said violation to those affected and to the competent authority without undue delays, in accordance with the provisions of article 4 of the GDPR.
• Review and Update of Security Measures: We carry out periodic evaluations of our security measures to ensure their effectiveness and we are committed to implementing the necessary improvements to respond to new risks or vulnerabilities.
• Data Protection Training: We provide regular training to our staff on the importance of data protection and best practices to ensure information security.

These measures are designed to prevent accidental or unlawful destruction, loss or alteration of personal data, as well as any unauthorized access or disclosure. GLOEX continually strives to ensure the confidentiality, integrity and availability of all personal data we process.

10. Links to Third Party Websites

It is worth mentioning that links to external websites provided on our page are for the user’s convenience and do not imply our endorsement of said sites. Additionally, the terms of our privacy policy do not apply to these third-party websites.

The content of our website is protected by copyright, trademark and other intellectual property laws, and its use is subject to our terms and conditions.

You can see more information about this section in the Legal Notice.

11. Claims before the supervisory authority

In the event that the User considers that there is a problem or violation of current regulations in the way in which their personal data is being processed, they will have the right to effective judicial protection and to file a claim with a supervisory authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged infringement. In the case of Ireland, the supervisory authority is The Data Protection Commission (http://www.dataprotection.ie).

12. Acceptance and changes to this privacy policy

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that he accepts the processing of his personal data so that the Data Controller can proceed with it in the form, during the deadlines and for the purposes indicated. The use of the Website implies acceptance of its Privacy Policy.

GLOEX reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.

13. Cookies Policy

13.1 Own cookies: These cookies are sent to the user’s device from a computer or domain managed by the editor itself and from which the service requested by the user is provided. They allow the correct functioning of the website and the offer of integrated services.

13.2. Third Party Cookies: These are those sent to the user’s device from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained. These may include analytics cookies, advertising, and external content.

13.3. Social Network Cookies: They allow the user to interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and are generated only for the users of said social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding platform.

13. 4. Disable, reject and delete cookies: The user can configure their browser to reject or accept cookies, or configure it so that they are automatically deleted once they close the browser, turn off the computer or device. Instructions for managing cookies are in the settings of each browser.

13.5. Changes to the Cookies Policy: We reserve the right to make changes to the Cookies Policy, so we recommend reviewing this policy each time you access our website to be adequately informed about how and why we use cookies.

13.6. Use of Data: The information collected through cookies is used to improve the website, detect new needs and evaluate the improvements to be introduced in order to provide a better service to users.

13.7. Data Sharing: We do not share data collected through cookies with third parties, except in cases where it is necessary for the operation of the website or due to legal obligations.

13.8. Data Security: We are committed to treating the data obtained through cookies with the maximum guarantees of security and confidentiality.

13.9. User Rights: The user can exercise their rights of access, rectification, deletion, opposition, limitation of processing and portability with respect to the data collected through cookies.

13.10. Data Retention: The data collected will be retained for the time strictly necessary to fulfill the intended purposes.

    14. Consent and Obligation

The provision of personal data by the user is voluntary, with the exception of those cases in which they are necessary for the provision of a service requested by the user or to comply with legal obligations. In the case of data collected through cookies and similar technologies, user consent will be requested and managed in accordance with our Cookies Policy.

Version dated February 9, 2024.